What it is
Teams is the platform for working together inside the company and with partners: chat, channels, meetings, files. Telephony comes with it. We bring calls to your landline number into Teams, so being reachable no longer depends on the office.
How we go about it
We work in steps: partial results early, measurement points delivered alongside, and the solution developed further afterwards.
Once it is running we take on operations if you want that, against a service level agreed in advance.
What to watch
Telephony is where the surprises are. Number porting, emergency calls, queues and extensions with fax machines on them all need an inventory before anybody names a date.
