redfishlib.cpp:264 :: In executeRedfishCall()

On a current project we run vSphere Lifecycle Manager together with HPE OneView and HPE OneView for vCenter. Those components let us define a cluster image that includes the firmware.

Prerequisites

A few things have to be in place for these features:

• HPE OneView is installed
• The HPE SPP is registered in HPE OneView
• The server hardware is recorded in HPE OneView
• HPE OneView for vCenter is installed and configured
• The SPP is registered in vCenter
• The cluster image is configured, firmware components included
• The servers already have the vendor add-on installed (that is what brings the SUT tool)
• The servers have SUT configured in AutoDeploy mode

The problem

In one environment we could not stage or remediate a host. These errors kept showing up in the log:

[INFO] :: [redfishlib.cpp:264] :: In executeRedfishCall(), the operation is rawget the link is /redfish/v1/systems/1/hpserversettings/firmwaredriverbaselinesettings/

[ERROR] :: [redfishlib.cpp:352] :: Error value from Transaction is : -12 and error name is HTTP server returned error status.

[ERROR] :: [sutmetadatainterface.cpp:739] :: Unable to sync OV to HP Tools in RIS

We found them in /var/log/sut.log.

Troubleshooting steps

None of these solved it:

• Reboot the ESXi host
• Reboot HPE OneView
• Reboot HPE OneView for vCenter
• Reboot vCenter Server
• Reset the HPE iLO

The log messages stayed exactly the same and the host would not take the new firmware.

Solution

The remaining options would have been:

• Remove the HPE server from HPE OneView and add it again
• Reinstall ESXi on the HPE server
• Open an HPE support case

Removing the host from HPE OneView and adding it back made the errors disappear.

Solution: re-register the HPE server in HPE OneView.